JLM Automotive

Privacy Policy

Effective Date: August 19, 2026

JLM Automotive (“JLM Automotive,” “we,” “us,” or “our”) operates an automotive repair and maintenance shop located at 528 W 300 N, St. George, UT 84770, and the website jlmautomotive.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our Site, use our services, or otherwise interact with us. By using the Site or our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

We may collect personal information that you voluntarily provide to us, including when you request a quote, schedule an appointment, complete a contact form, or otherwise communicate with us. This information may include:

• Name
• Email address
• Mailing address
• Vehicle information (make, model, year, VIN, mileage, and service history)
• Billing and payment information
• Any other information you choose to provide in messages, forms, or reviews

1.2 Information Collected Automatically

When you visit our Site, we and our service providers may automatically collect certain information about your device and usage, including:

• IP address and approximate location
• Browser type and version, device type, and operating system
• Pages viewed, links clicked, and time spent on the Site
• Referring website and search terms

1.3 Cookies and Similar Technologies

We may use cookies, web beacons, and similar tracking technologies to operate and improve the Site, remember your preferences, and analyze how visitors use the Site. You can control cookies through your browser settings; disabling cookies may affect the functionality of the Site.

2. How We Use Your Information

We use the information we collect to:

• Schedule, confirm, and provide automotive repair and maintenance services
• Communicate with you about appointments, estimates, invoices, and vehicle status
• Process payments
• Respond to inquiries, comments, and requests
• Improve, operate, and maintain the Site
• Send service reminders, promotional offers, or updates, where permitted
• Comply with applicable legal obligations and enforce our rights

3. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

• With service providers who perform functions on our behalf, such as payment processing, scheduling, hosting, or marketing services
• With parts suppliers, warranty providers, or manufacturers as necessary to complete repairs or process warranty claims
• To comply with a legal obligation, court order, or governmental request
• To protect the rights, property, or safety of JLM Automotive, our customers, or others
• In connection with a business transaction, such as a merger, sale of assets, or acquisition

4. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide services, maintain vehicle service records, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal and business record-keeping requirements
• Opt out of marketing communications at any time by following the unsubscribe instructions in those communications or by contacting us directly

To exercise any of these rights, please contact us using the information in Section 10 below.

7. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by JLM Automotive. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before providing any information.

8. Children’s Privacy

Our Site and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised effective date, and the updated policy will be effective as soon as it is posted. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: